Returns & Exchanges

If your question isn't covered, our FAQs go into more detail, or Get in Touch and our HDM-1® Experts will gladly help.

For lasting results, make it part of your dog's daily routine for at least 3-24 months.

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Send us your order number and let us know what you need: a return, a refund, or an exchange. If you'd like to swap flavors, just tell us which one (Chicken, Beef, Salmon, or Duck) and we'll take care of the rest

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Her coat has never looked better

We switched from another brand a few weeks ago, and I'm genuinely impressed. Her coat feels noticeably softer, looks much shinier, and she just seems healthier overall. She happily takes her chew every day without any fuss, so we'll definitely be sticking with these.

Stef I. Verified
Date of experience: 2 days ago

Actually looks forward to it

My dog is the pickiest eater on the planet, pills and powders always get left behind. These he runs to the kitchen for. A month in and his coat looks softer, there's less hair on the couch, and he just seems content. Glad we made the switch.

Jess W. Verified
Date of experience: 4 days ago

To good

I wanted something to support my dog's overall health as she gets older, especially her immune system and energy levels. She's been brighter, more playful, and her coat went back at lovely condition too. It's one of those you don't realise you needed until you see the difference.

Patricia W. Verified
Date of experience: 5 days ago

My Cockapoo

My Cockapoo has been taking these daily for several weeks and the improvement has been incredible. Her coat is noticeably glossier, feels much silkier and she hardly sheds compared to before. I also noticed her nails growing stronger and starting to look very healthier. It's reassuring knowing she's getting all of that support from just one daily chew.

Georgina A. Verified
Date of experience: 1 week ago

Save time and money

I like that it replaces several different supplements. Saves time and money!!

Rebecca F. Verified
Date of experience: 1 week ago

Did perfect for our dog Daisy

Daisy used to struggle to keep up on walks and would often sit down after just a few minutes. We were quite worried during those first few days, but after adding these chews to her daily routine, she gradually built up her stamina and started improving quickly. She now happy leads the way on every walk. Seeing her so full of energy and confidence means everything for me.

Maurice J. Verified
Date of experience: 2 weeks ago

Helped with the gut situation

We switched foods a while back and my dog's stomach was just never quite right after that, you know what I mean. Started these and things have been a lot more, um, regular and normal. Took maybe two weeks, huge thanks for this

Kirstyn C. Verified
Date of experience: 2 weeks ago

She LOVES it

I'll be honest, I bought this mostly for her joints but the thing I noticed first was her breath?? It used to clear a room lol. A few weeks in and its almost gone!! Didn't expect that but I'm not complaining. She also takes it like it's a treat which makes my mornings so much easier.

Aleyna R. Verified
Date of experience: 3 weeks ago

Vet suggested!

We started these after our vet suggested adding more nutritional support to our older dog's routine. Within a month, he was moving more comfortable on his walks and seemed much happier getting up in the mornings. He's full of himself again, which is the best thing to see, really.

Margaret H. Verified
Date of experience: 3 weeks ago

Really impressed

Really impressed with these chews. They make giving vitamins so much easier and my dog thinks they're a treat

James T. Verified
Date of experience: 1 month ago

Excellent quality!

Our Labrador used to have frequent digestive issues, especially after trying new foods. After around a month on these chews we've noticed a huge improvement in his gut health. His stomach seems much calmer, he's more comfortable after meals and his stools have been consistently firm. Brilliant product and excellent quality.

Harriet M. Verified
Date of experience: 1 month ago

Our puppy had been a bit..

Our puppy had been a bit clumsy and lacked confidence on longer walks when we first brought him home. Once we settled into a proper routine with good nutrition, regular exercise and daily chews, he gradually became much steadier and far more energetic. These days he's racing around the garden and can't wait for his walks. It's been lovely watching his confidence grow.

Albert B. Verified
Date of experience: 1 month ago